5
·
After climbing up and discovering the roof on the back of the house was in rougher shape than I knew (I thought I had a roof leak resulting from an ice dam, turned out I had a leak in a pipe in the ceiling), I gave Brian a call to get an estimate. He was great from start to finish! Not only was the price he gave me very fair and very competitive, he took my situation into consideration and was able to get everything turned around and done in two weeks to the day from initial site visit to pulling out of the yard having finished the roof.
From his initial visit to evaluate the project right up until they were pulling out of the yard having completed the roof (in a day no less, which included shoveling and stripping off the original roof), he was in contact and provided regular updates on where things stood. Paperwork, single delivery, weather timeline, etc. He even sent photo updates throughout the day while they were working. I didn't ask him to, he took the time to do it of his own volition to keep me in the loop. There were no surprises at any point, and anything he said would happen, happened when he said it would. After the road postings put the kibosh on getting a dumpster in, he was even willing to eat the added cost of having to use a truck and trailer for disposal, all because he believes his quote is his word, and he holds to it. I knew it cost more, and I knew the price he gave me included him being able to work a deal on the dumpster, so I insisted on paying the difference. I believe in treating people fairly, and it's obvious Brian does as well.
Brian and his crew were all professional and courteous every step of the way, they even offered to carry the groceries in for my wife when she parked on the street to leave them space to work around the truck and trailer they were using. Two of the guys on the roof kept playing out "Shave and a haircut, two bits" while laying the new shingles. My wife and daughter thought it was very entertaining.
I wouldn't hesitate to recommend Jalbert Contracting to anyone needing a project done. He'll certainly be my first call whenever I need something done!